About Us


Who are Keep it Secret?
Keep it Secret officially launched in 2009 with its website www.keep-it-secret.co.uk. We feed the thirst and hunger of the ever growing Kawaii craving and love of Asian culture in the UK. We have a small UK based team but have representatives all over Hong Kong, Japan & South Korea. You can keep up to date with all the latest news and products from us either via out twitter feed, Facebook page or sign up to our site for the Newsletter.

Why the Name Keep it Secret?
The name Originated from our Managing Director who was looking for something that would get people talking and wondering what it stood for, which seems to work as we always get asked! ^_^

There is also another part to the story on where the name came from but you might have to email us to find out the rest he-he!


What do you sell on Keep-it-secret.co.uk?
Keep it secret sells the very best in Japanese/Asian sweets along with amazing Kawaii-Style gifts ranging from Stationery to Bento Box's and Shopping bags to Pocky. We have product in our range that are 100% Officially Licenced from Companies such as Kamio Japan, San-X, Japan, Kutsuwa Japan etc., etc. So if you demand merchandise of the highest quality then look no further!

As we import all our Stock directly from the Countries of Origin you will find it difficult to find the same products elsewhere in the UK. Over the years we have built up many connections and now have representatives in Hong Kong, Japan, South Korea and Singapore. Many of Our products can be re-stocked easily but as the trends change so quickly we like to always offer our customers the most up to date products.


How can I pay & is it safe?
You can pay through Keep it Secrets website via PayPal. A very secure and well known payment system which can accept Credit or Debit cards. We are 100% verified PayPal Business user and since launching we have had over 10,000+ happy customers. We strongly believe in great customer service and if you ever need to contact us you will get a human response within 48hours.

Our Opening hours.
Our website is open 24 hours a day, 7 days a week!(unless down for maintenance)
Our Telephone support number opening hours are as follows:
Monday - Friday: 6:00pm - 9:00pm
Saturday: 11:00am - 6:00pm
Sunday: 12:00pm - 4:00pm
*These times exclude any National of Bank Holidays.

How Do I contact you?
You can either contact us via our Support Portal here.
Or you can call us during opening house on: TEL: +44 (0)1175 529244
Or you can send us some Kawaii letters:

Keep it Secret
Unit 29, 237 Union Street
Plymouth
Devon
PL1 3HQ
United Kingdom

Regards
The Keep it Secret team.